Mike  ChiassonMikeChiasson

Professor
Faculty director
Office: EME 4115
Phone: 250-807-8248
E-mail: Mike.Chiasson@ubc.ca

Post Doctoral Fellow - Institute for Health Promotion Research, UBC
Ph.D. in Management Information Systems, UBC Faculty of Commerce
B.Com. (with Distinction)(Finance/Accounting) University of Alberta, Faculty of Business

Biography:

Dr. Chiasson is a Professor and director at the Faculty of Management at the Kelowna campus of UBC. Prior to joining UBC in 2014, he was a Professor of Information Systems, and an Advanced Institute for Management Research (AIM) fellow, at Lancaster University's Management School, in the Department of Management Science.  Before joining Lancaster University, he was an Associate Professor in the Haskayne School of Business, University of Calgary (1999 to 2006).

His research examines how the social context (broadly speaking) affects and is effected by IS development and implementation, using a range of social theories.  In studying these questions, he has examined various topics including: system development (public policy, user involvement, agile development, outsourcing, packaged software, deconstruction, conflict), and the effects of IT (entrepreneurial capabilities, diffusion and infusion, organizational change, client-patient outcomes, privacy, professional work, cybercrime), with particular types of IT (enterprise resource planning, eHealth, electronic health records), within medical, legal, entrepreneurial, and governmental settings.  His empirical work mixes both quantitative and qualitative data, with typically a strong emphasis on "participant" observation, resulting in various contributions to social theory (ANT, Habermas, pragmatism, structuration theory, entrepreneurial opportunities), action research, research methods and ethics.

Grants, Honours, and Awards:

  • Outstanding Reviewer Award, Emerald Literati Network Award of Excellence, 2012..  Presented at the Academy of Management (AoM), Boston, 2012.
  • Visiting Shidler Fellow.  University of Hawaii at Manoa, Honolulu, 2012
  • MISQ (Management Information Systems Quarterly) Reviewer of the Year, 2006.  Presented at the International Conference on Information Systems (ICIS), Montreal, 2007.
  • AIM (Advanced Institute for Management Research) Innovation Fellow – Service Sector Innovation, and Diabetes Care Using Information Technology.  Lancaster Management School – Lancaster University, Sept 2007 - Sep 2009.
  • Emerald Group Publishing Limited Award for Information Technology and People paper, titled “Do the Means Justify the Ends?”, 2008. 
  • Future Fund Grant (Awarded for 4A Category on SSHRC Grant). Haskayne School of Business -- University of Calgary, Jun 2001 - Jun 2004.
  • Outstanding Scholar Award (Honourable Mention). Haskayne School of Business – University of Calgary, Jun 2001.
  • NSERC (Natural Science and Engineering Research Council of Canada) Postdoctoral Fellowship. Institute of Health Promotion Research – University of British Columbia, Sep 1997 - Jun 1999.
  • NCIC (National Cancer Institute of Canada) Postdoctoral Fellowship. Institute of Health Promotion Research – University of British Columbia, Sep 1996 - Sep 1997.
  • SSHRC (Social Science and Humanities Research Council of Canada) Doctoral Fellowship. Faculty of Commerce – University of British Columbia, Sep 1993 - Sep 1996.
  • Full University Graduate Fellowship. Faculty of Commerce – University of British Columbia, Sep 1992 - Sep 1994.
  • Heart and Stroke Foundation Research Traineeship (Relinquished). Faculty of Commerce – University of British Columbia, Sep 1993.
  • Dean Earle D. MacPhee Memorial Fellowship. Faculty of Commerce – University of British Columbia, Sep 1993.

 Research

Refereed Publications - Articles

  • Vega, A., Brown, D., & Chiasson, M. Understanding the causes of informal and formal discretion in the delivery of enterprise policies: A multiple case study. Environment and Planning C: Governance and Policy, 31(1), 102-118, 2013.
  • Pacaud, D., Kelley, H., Downey, A. M. & Chiasson, M. (2012). Successful Delivery of Diabetes Self-Care Education and Follow-Up through eHealth Media. Canadian Journal of Diabetes, 36(5), 257–262, 2012.
  • Ross, A., Marcolin, B. & Chiasson, M. W. Representation in Systems Development and Implementation: A Healthcare Enterprise System Implementation. AIS Transactions on Human-Computer Interaction, 4(2), 51–71, 2012.
  • Chiasson, M. & Davidson, E. Reconsidering deconstruction in information systems research. European Journal of Information Systems, 21(2), 192–206, 2012.
  • Vega, A., Brown, D. & Chiasson, M. Open innovation and SMEs: Exploring policy and the scope for improvements in university-based public programmes through a multidisciplinary lens. International Journal of Entrepreneurial Behaviour & Research, 18(4), 457–476, 2012.
  • Constantinides, P., Chiasson, M. W. & Introna, L. D. The ends of information systems research: a pragmatic framework. MIS Quarterly, 36(1), 1–20, 2012.
  • Mathiassen, L., Chiasson, M. & Germonprez, M. Style composition in action research publication. MIS Quarterly, 36(2), 347–363, 2012.
  • Ross, A. & Chiasson, M. (2011). Habermas and information systems research: New directions. Information and Organization, 21(3), 123–141, 2011.
  • Kelley, H., Chiasson, M., Downey, A. & Pacaud, D. The clinical impact of eHealth on the self-management of diabetes: a double adoption perspective. Journal of the Association for Information Systems, 12(3), 208-234, 2011.
  • Bonner, B., Chiasson, M., & Gopal, A. Restoring balance: How history tilts the scales against privacy. An Actor-Network Theory investigation. Information & Organization, 19, 2, pp. 84-102, 2009.
  • Pacaud D, Currie G, Crawford S, Schweitzer T, Chiasson M. Saving families time and money: a new model using telemedicine of follow-up care for children with type 1 diabetes. Canadian Journal of Diabetes 33, p.309.
  • Chiasson, M., Germonprez, M., & Mathiassen, L.  Pluralistic Action Research: A Review of the Information Systems Literature.   Information Systems Journal, 19, 1, pp. 31-54, 2009.
  • Vega, A., Chiasson, M., & Brown, D.  Extending the Research Agenda on Diffusion: The Case of Public Program Interventions for the Adoption of E-Business Systems In SMEs.    Journal of Information Technology, 23, pp. 109-117, 2008. 
  • Willis, B., & Chiasson, M.  Do the Ends Justify the Means? A Gramscian Critique of the Processes of Consent During an ERP Implementation.  Information Technology and People (ITP), 20, 3, 212-234, 2007.
  • Chiasson, M. & Green, L.W.  Questioning the IT artefact: User practices that can, could, and cannot be supported in packaged-software designs.  European Journal of Information Systems, 16, 542-554, 2007. 
  • Zannier, C., Chiasson, M., Maurer, F.  A Model of Design Decision Making based on Empirical Results of Interviews with Software Designers.  Information and Software Technology, 49, 637-653, 2007.
  • Chiasson, M., Reddy, M., Kaplan, B., & Davidson, E. Expanding multi-disciplinary approaches to healthcare information technologies: What does information systems offer medical informatics?.  International Journal of Medical Informatics (IJMI), 76s, s89-s97, 2006.
  • Chiasson, M., & Davidson, E. Taking Industry Seriously in IS Research. Management Information Systems Quarterly (MISQ), 29, 4, 591-606, 2005.
  • Chiasson, M. & Saunders. C.  Reconciling Diverse Approaches to Opportunity Research Using Structuration Theory.  Journal of Business Venturing, 20, 747-767, 2005. 
  • Bonner, B., & Chiasson, M.  If Fair Information Principles are the Answer, what was the Question?  An Actor-Network Theory Investigation of the Modern Constitution of
    Privacy
    . Information and Organization, 15, 267-293, 2005.
  • Ross, A., & Chiasson, M.  A Call to (Dis)Order: An Ethnomethodological Study of Information Technology "Disruptions" in the Courtroom. Information and Organization, 15, 203-227, 2005.
  • Davidson, E., & Chiasson, M.  Contextual Influences on Technology Use Mediation: A Comparative Analysis of Electronic Medical Record Systems.  European Journal of Information Systems, 14, 6-18, 2005.
  • Chiasson, M., & E. Davidson. Pushing the Contextual Envelope: Developing and Diffusing IS Theory for Health Information Systems Research.  Information & Organization, Vol. 14(3), 155-188, 2004.
  • Lovato, C., Potvin, L., Lehoux, P., Proulx, M., Milligan, D., Chiasson, M., Tremblay, M. Gariépy, E., Dingwell, G., Green, L.W. Software to Assist with Programme Planning: Two Community-Based Cases. Promotion and Education, 10:3, 12-18, 2003.
  • Chiasson, M. The Tail and the Dog: Agency and Structure Influences on the Development of an E-commerce Information System in a New Venture Startup. Data Base Advances In Information Systems, 33:4, 24-37, 2002.
  • Chiasson, M., & Dexter, A. System Development Conflict During the Use of an Information Systems Prototyping Method of Action Research: Implications for Practice and Research. Information, Technology and People, 14:1, 91-108, 2001.
  • Chiasson, M., & Lovato, C. Factors Influencing the Formation of a User's Perceptions and Use of a DSS Software Innovation. Data Base for Advances In Information Systems, 32:3, 16-35, 2001.
  • Chiasson, M., & Lovato, C. The Health Planning Context and Its Effect on a User's Perceptions of Software Usefulness. Canadian Journal of Public Health, 91:3, 225-228, 2000.

Refereed Publications - Chapters

  • van Daalen Fuente, R.F.A., Chiasson, M., and Devadoss, P. Virtuality and non-virtuality in remote stock trading. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century, pp. 159-172, 2008.
  • Zendejas, G., and Chiasson, M. Reassembling the IT innovation process: An actor network theory method for managing the initiation, production and diffusion of innovations. In IFIP International Federation for Information Processing, Volume 287, Open IT-Based Innovation: Moving Towards Cooperative IT Transfer and Knowledge Diffusion, Eds. León, G., Bernardos, A., Casar, J., Kautz, K., and DeGross, J. (Boston: Springer), pp. 527-539, 2008.
  • Lin, S-Y., and Chiasson, M. W. The invisible hand: Governmental influences on the field of play during the production and diffusion of mobile TV. In IFIP International Federation for Information Processing, Volume 287, Open IT-Based Innovation: Moving Towards Cooperative IT Transfer and Knowledge Diffusion, Eds. León, G., Bernardos, A., Casar, J., Kautz, K., and DeGross, J. (Boston: Springer), pp. 461-481, 2008. (2 cites).
  • Morgan, R., Maurer, F., & Chiasson, M.  An Observational Study of a Distributed Care Based Planning Environment.  In P. Abrahamsson, R. Baskerville, K. Conboy, B. Fitzgerald, L. Morgan and X. Wang (eds.), Lecture Notes in Business Information Processing, 9, pp 53-62, 2008.
  • Devadoss, P., & Chiasson, M.  Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in Call Centre Offshoring.  IFIP 8.2 Working Conference, Toronto, 2008.
  • Devadoss, P., Van Daalen Fuente, R. & Chiasson, M.  Virtuality and Non-virtuality in Remote Stock Trading.  IFIP 8.2 Working Conference, Toronto, 2008.
  • Ramiller, N., & Chiasson, M.  The Service Behind the Service: Sensegiving n the Service Economy.  IFIP 8.2 Working Conference, Toronto, 2008.
  • Panteli, N., & Chiasson, M.  Rethinking Virtuality.  In N. Pantelli & M. Chiasson (eds.), Exploring Virtuality: Social, Global and Local Themes, Palgrave MacMillan, 2008.
  • Chiasson, M., & Panteli, N.  Is Everything Virtual? Exploring the Boundary of the Topics.  In N. Pantelli & M. Chiasson (eds.), Exploring Virtuality: Social, Global and Local Themes, Palgrave MacMillan, 2008.   
  • Chiasson, M.  Luminal possibilities for the study of virtual systems, global effects and local practices.  In N. Pantelli & M. Chiasson (eds.), Exploring Virtuality: Social, Global and Local Themes, Palgrave MacMillan, 2008. 
  • Hayes, N., Chiasson, M.   A Research Agenda for Identity Work and E-Collaboration.  In N. Kock (ed.) Encyclopedia of E-Collaboration, Idea Publishing Group, 2007. 
  • Vega, A., Chiasson, M., & Brown, D.  Extending the Research Agenda on Diffusion of Innovations: The Role of Public Programs in the Diffusion of E-Business Innovations.  IFIP 8.6 Conference on Diffusion of Innovations, Manchester, UK, 2007.
  • Lin, Su-Yi, & Chiasson, M.  A Dynamic Approach to Context in Diffusion Research: An Actor-Network Theory Study of Mobile-TV Service.  IFIP 8.6 Conference on Diffusion of Innovations, Manchester, UK, 2007.
  • Saunders, C., Chiasson, M.  (2007).  Managing Innovative Knowledge: Cultural Perspectives on Patenting. In D.J. Pauleen (ed.) Cross-Cultural Perspectives on Knowledge Management.  Greenwood Publishing Group, pp. 95-109. 
  • Davidson, D., & Chiasson, M.   (2006).  Taking the People out of the Network: A Deconstruction of ‘Your Next IT Strategy’.  In: E. Trauth, D. Howcroft, T. Butler, B. Fitzgerald & J. DeGross (eds), Social Inclusions: Societal and Organizational Implications for Information Systems.  Springer: New York , pp. 317-332.
  • Chiasson, M., Dexter, A., & Wotherspoon, D.  (2005).  Acknowledging, Recognizing and Negotiating Change During Systems Development Outsourcing: Lessons from Litigation.  In P. Brudenall (ed.) Technology and Business Process Outsourcing Strategies.  Palgrave MacMillan: London, pp. 225-239, 2005.
  • Marcon, T., Chiasson, M., & Gopal, A. The Crisis of Relevance and the Relevance of Crisis: Renegotiating Critique in IS Scholarship. In B. Kaplan, D. Truex, D. Wastell, A. Wood-Harper and J. DeGross (eds.), Information Systems Research: Relevant Theory and Informed Practice, Kluwer Publishing, pp. 143-158, 2004.
  • Chiasson, M. Cooperative Mercantilism: Public Policy Dilemmas in Managing the Generation and Application of Ideas Toward Economic Development. In J. Chrisman, J. Holbrook, & J. Chua (eds.), Innovation and Entrepreneurship in Western Canada, University of Calgary Press, 111-135, 2002.
  • Bonner, B., & Chiasson, M.  If Fair Information Principles are the Answer, what was the Question?  An Actor-Network Theory Investigation of the Modern Constitution of
    Privacy
    . Information and Organization, 15, 267-293, 2005.
  • Ross, A., & Chiasson, M.  A Call to (Dis)Order: An Ethnomethodological Study of Information Technology "Disruptions" in the Courtroom. Information and Organization, 15, 203-227, 2005.
  • Davidson, E., & Chiasson, M.  Contextual Influences on Technology Use Mediation: A Comparative Analysis of Electronic Medical Record Systems.  European Journal of Information Systems, 14, 6-18, 2005.
  • Chiasson, M., & E. Davidson. Pushing the Contextual Envelope: Developing and Diffusing IS Theory for Health Information Systems Research.  Information & Organization, Vol. 14(3), 155-188, 2004.
  • Lovato, C., Potvin, L., Lehoux, P., Proulx, M., Milligan, D., Chiasson, M., Tremblay, M. Gariépy, E., Dingwell, G., Green, L.W. Software to Assist with Programme Planning: Two Community-Based Cases. Promotion and Education, 10:3, 12-18, 2003.
  • Chiasson, M. The Tail and the Dog: Agency and Structure Influences on the Development of an E-commerce Information System in a New Venture Startup. Data Base Advances In Information Systems, 33:4, 24-37, 2002.
  • Chiasson, M., & Dexter, A. System Development Conflict During the Use of an Information Systems Prototyping Method of Action Research: Implications for Practice and Research. Information, Technology and People, 14:1, 91-108, 2001.
  • Chiasson, M., & Lovato, C. Factors Influencing the Formation of a User's Perceptions and Use of a DSS Software Innovation. Data Base for Advances In Information Systems, 32:3, 16-35, 2001.
  • Chiasson, M., & Lovato, C. The Health Planning Context and Its Effect on a User's Perceptions of Software Usefulness. Canadian Journal of Public Health, 91:3, 225-228, 2000.

 

Last reviewed shim5/25/2017 3:59:28 PM